Help & Support

We're here to help! Choose a category below or browse our most popular topics.

Orders & Shipping

Track your order, check delivery status, and learn about our shipping policies.

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Returns & Refunds

Learn how to return items, request refunds, and understand our return policy.

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Account & Payments

Manage your account settings, payment methods, and address information.

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Frequently Asked Questions

How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the United States. International shipping can take 7-14 business days depending on your location. Express shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return policy for most items. Products must be unused, in their original packaging, and in sellable condition. Please visit our Returns Policy page for more detailed information and exclusions.
How can I track my order?
You can track your order by clicking on the "Track Your Order" link in the Orders & Shipping section above. You'll need your order number and the email address used for your purchase.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location. Please note that customs duties and taxes may apply depending on your country's regulations.
How do I cancel my order?
If you need to cancel your order, please contact customer service as soon as possible. Orders can typically be canceled if they haven't been processed for shipping yet. Once an order has been shipped, you'll need to follow our return process.