Shipping Information
At Basetry, we strive to deliver your orders quickly and efficiently. Please review our shipping policies and options below.
Shipping Methods
| Shipping Method |
Estimated Delivery Time |
Cost |
| Standard Shipping |
5-7 business days |
Free for orders over $50 |
| Express Shipping |
2-3 business days |
$15.99 |
| Next Day Delivery |
Next business day |
$29.99 |
Note: Delivery times are estimates and may vary depending on your location and order processing time.
Order Processing
- Orders are processed within 24-48 hours
- You will receive a confirmation email with tracking information
- Processing time may be longer during peak seasons
- Orders placed after 2 PM will be processed the next business day
International Shipping
We ship to most countries worldwide. International shipping rates and delivery times vary by location:
- Standard International: 7-14 business days
- Express International: 3-5 business days
- Customs duties and taxes may apply
- International tracking available
Free Shipping Policy
- Free standard shipping on orders over $50 (domestic)
- Free express shipping on orders over $100 (domestic)
- Promotional shipping offers may be available during special events
- Some restrictions apply to oversized items
Tracking Your Order
To track your order:
- Log into your account and view your order history
- Click on the tracking number in your shipping confirmation email
- Contact customer service with your order number
Shipping Restrictions
- Some items may not be available for international shipping
- Certain locations may have limited shipping options
- Hazardous materials have special shipping requirements
- PO boxes may have delivery restrictions
Contact Us
If you have any questions about shipping, please contact us:
- Email: shipping@basetry.com
- Phone: 1-800-BASETRY
- Live Chat: Available 24/7 on our website